Research
Papers
A single author paper series, about one a month since late 2025. Status is stated plainly for each.
Cognitive Distance in Information Systems: From Concept to Measurement to Field Evidence
Under review at a journal.
Users Complete Tasks but Still Cannot Explain Why: Measuring Cognitive Distance in Information Systems
Introduces the Cognitive Distance Index (CDI).
Cognitive Distance in Document Submission Systems: Why Users Struggle with Simple Digital Tasks
Frames processing pushed onto users as a source of distance. Compresso came from it.
Measuring Cognitive Distance in Information Systems: Toward an Operational Framework
From Cognitive Load to Cognitive Distance: Reframing Usability and Accessibility in Information Systems
Accessibility Debt Is Real Debt
WCAG Passed. Users Still Quit. Here’s Why
Cognitive Load Doesn’t Explain This. Cognitive Distance Does